Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

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It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

We hope that you will love your *** skincare products but if you would like to return it, we can offer a full refund on unopened and unused items, as well as faulty [or damaged?] products. Simply return your product to us using the instructions included in the original shipping box. For further support and information, please email our customer services specialists at ***

Unfortunately, if you purchased KAEA products from an authorised retailer you cannot return them to us. Please return the products via the authorised retailer you originally purchased from. For more information, please see our ***